Effective date: 2026-07-20
1. SCOPE OF THESE TERMS
Lingnity ("we," "us," "our," or the "Company") provides an online platform for language learning, accessible at lingnity.com, together with related content, tools, and services (the "Platform").
The Company operating Lingnity is RedSoftPlus OÜ, registry code 16188810, with its registered office at Harju maakond, Tallinn, Kesklinna linnaosa, Vesivärava tn 50-301, 10152, Estonia.
These Terms of Use and Purchase (the "Terms") govern your registration and use of the Platform and your purchase, access, and use of Learning Products. "You" or "User" means any person who visits the Platform, creates an Account, makes a Purchase, or otherwise uses the Platform.
By registering an Account, using the Platform, or otherwise expressly accepting these Terms, you agree to be bound by them. A separate contract relating to a Purchase is formed in accordance with Section 7 below.
By accepting these Terms, you confirm that:
1. you have read, understood, and agree to these Terms;
2. you have the legal capacity to enter into the relevant agreement;
3. the information you provide is truthful, accurate, and complete; and
4. you will use the Platform in accordance with these Terms and applicable law.
These Terms are supplemented by our Privacy Policy, Cookie Policy, the description and access conditions of the relevant Learning Product, the information shown at checkout, and any additional conditions that you expressly accept. If specific conditions for a Learning Product expressly conflict with these Terms, the specific conditions will apply to that Purchase to the extent of the conflict, subject always to mandatory applicable law.
2. GLOSSARY
“Account” means the personal profile registered by a User to purchase and access Learning Products.
“Consumer” means a User who is a natural person acting for purposes outside that person’s trade, business, craft, or profession.
“Content” means educational, visual, audio, technical, and written materials made available through the Platform, including text, graphics, photographs, illustrations, videos, audio recordings, exercises, tests, examples, documents, and downloadable files.
“Course” means a structured language-learning product containing one or more Lessons and any related educational Content.
“Durable Medium” means a medium that enables information addressed personally to a User to be stored for future reference for a period adequate for its purpose and reproduced unchanged, including email where appropriate.
“Extra” means a standalone learning or reference resource, such as a worksheet, checklist, vocabulary list, cheat sheet, study guide, summary, or practice material. An Extra may be offered free of charge or for payment.
“Learning Product” means a Lesson, Course, Pack, Extra, or another digital educational product offered through the Platform.
“Lesson” means an individual learning unit that may be sold separately or included within a Course.
“Pack” means a collection of two or more Courses sold together as one Learning Product.
“Platform” means lingnity.com, including its Account area, checkout system, Content, tools, features, and related services.
“Purchase” means the acquisition of a licence to access a paid Learning Product. A Purchase does not transfer ownership of the Learning Product or its Content.
3. WHO MAY USE THE PLATFORM
You may use the Platform and enter into a Purchase in your own name only if you have the legal capacity to do so under applicable law. Where permitted by applicable law, a person who does not have full legal capacity may use the Platform only with the involvement and authorisation of a parent or legal guardian, who must provide any consent or approval required by law. The parent or legal guardian is responsible for that person's use of the Platform to the extent permitted by applicable law.
You must not register using false, misleading, or incomplete information. You must not create an Account for another person unless you are legally authorised to do so.
4. WHAT LINGNITY PROVIDES
Lingnity offers digital materials designed to support the study and practice of foreign languages.
Learning Products may cover subjects such as grammar, vocabulary, pronunciation, listening, reading, writing, speaking, conversational language, cultural usage, and examination preparation.
The Platform may offer individual Lessons, complete Courses, Packs containing multiple Courses, and standalone Extras. The composition, format, price, access period, and other material access conditions of each Learning Product are described on the relevant product page or at checkout.
A Course may contain written explanations, exercises, examples, tests, audio recordings, videos, downloadable files, or other educational materials. Courses included in a Pack may also be sold separately.
Product previews, images, and descriptions are intended to provide a fair representation of the relevant Learning Product. Minor non-material presentational variations may occur, but nothing in this paragraph limits any mandatory rights relating to conformity with the contract.
5. EDUCATIONAL STATUS AND RESULTS
Unless a product page expressly states otherwise, Learning Products are provided for personal study, practice, and self-development.
They do not constitute formally accredited education and do not award an academic degree, regulated qualification, professional licence, or state-recognised certification.
Any badge awarded through the Platform serves solely to acknowledge participation in or completion of a Learning Product and does not constitute a certificate, academic credential, or professional qualification.
The effectiveness of a Learning Product depends on circumstances outside the Company's control, including the User's existing knowledge, study habits, level of participation, practice, and individual learning ability.
The Company does not promise that use of the Platform will result in fluency, a particular examination score, admission to an educational institution, employment, professional advancement, or any other specific outcome.
Translations, pronunciation guidance, sample answers, dialogues, and cultural explanations are provided for educational purposes. Language usage may vary according to region, dialect, context, and level of formality.
Nothing in these Terms limits any mandatory statutory rights relating to the supply or conformity of digital content, including any applicable right to have digital content brought into conformity, to receive a proportionate price reduction, to terminate the contract, or to receive reimbursement.
6. USER ACCOUNTS
A registered Account is required to purchase and access paid Learning Products unless the Platform expressly provides otherwise.
You must keep your registration and Account information complete, accurate, and up to date. Accounts are personal and may not be sold, transferred, shared, or made available to another person.
You are responsible for taking reasonable steps to protect your password and other login details. You must contact hello@lingnity.com promptly if you believe that:
1. someone has accessed your Account without permission;
2. your password or login details have been compromised;
3. paid Content has been accessed or distributed without authorisation; or
4. your Account information is being misused.
We may ask you to verify your identity, reset your password, or complete another reasonable security measure before restoring or continuing access.
Except where the Company has breached a legal duty, acted negligently, or otherwise failed to comply with applicable law, the Company is not responsible for losses arising from a User's failure to take reasonable steps to protect login details.
You may request closure of your Account by contacting hello@lingnity.com.
Closing an Account may result in loss of access to Learning Products associated with it. Account closure does not cancel a completed Purchase, create an automatic right to a refund, or require deletion of records that the Company is entitled or required to retain for legal, accounting, tax, fraud-prevention, security, or dispute-resolution purposes. Mandatory data-protection rights remain unaffected.
7. ORDERS, PRICES, AND PAYMENT
The display of a Learning Product on the Platform is an invitation to place an order and does not, by itself, constitute a binding offer by the Company unless expressly stated otherwise.
Before completing checkout, you will have an opportunity to review your order and correct input errors.
By selecting the checkout button or other control that clearly indicates an obligation to pay, you submit an order for the Learning Product or Learning Products shown at checkout.
Subject to successful payment authorisation or confirmation and any lawful verification that may be required, a Purchase is accepted and the contract for that Purchase is formed when we first either:
1. make the purchased Learning Product available to your Account; or
2. send you an electronic purchase confirmation.
An automated message acknowledging receipt of an order does not, by itself, constitute acceptance where payment remains pending or further verification is lawfully required.
The price charged is the amount displayed at checkout when the order is submitted. Prices are shown in the applicable currency and include taxes where required by law. Any additional charge payable by you will be disclosed before the order is submitted.
Payments may be processed by an independent payment service provider, which may apply its own terms, security procedures, privacy practices, and technical requirements.
The Company is not responsible for payment refusals, banking delays, card restrictions, currency-conversion charges, or other issues caused by a bank, card issuer, payment provider, or external payment system, except to the extent that applicable law provides otherwise.
Where payment has been successfully received but the Purchase has not been correctly reflected in your Account, the Company will investigate the matter and take appropriate steps to provide access or another remedy required by applicable law.
8. DELIVERY AND ACCESS
Learning Products are normally made available automatically and without undue delay after successful payment confirmation.
Once a Purchase has been accepted:
1. the purchased Learning Product will normally appear in the User's Account;
2. access may begin immediately;
3. the Platform may record the time at which access was activated; and
4. the Company will provide an electronic purchase confirmation on a Durable Medium and, where applicable, confirmation of the Consumer's prior express consent to the immediate supply of digital content and acknowledgement of the resulting loss of the statutory right of withdrawal, before supply begins.
Access is provided for the period stated on the relevant product page or at checkout. Where no specific access period is stated, access will continue while the relevant Learning Product remains available through the Platform, subject to these Terms and applicable law. The Company will not discontinue or materially impair paid access in a manner inconsistent with the contract or mandatory consumer law.
We may temporarily interrupt access where reasonably necessary for maintenance, security, technical repairs, updates, or protection of the Platform. Where practicable, we will seek to minimise the duration and effect of such interruptions.
9. CANCELLATION, WITHDRAWAL, AND REFUNDS
Learning Products are digital content and are normally made available immediately after successful payment.
A Consumer generally has a statutory right to withdraw from a distance contract within 14 days from the date on which the contract is entered into, unless an exception applies under applicable law.
Because paid Learning Products are intended to be supplied immediately, immediate access during the 14-day withdrawal period is provided only where, before supply begins, the Consumer gives prior express consent to immediate supply and expressly acknowledges that the Consumer will lose the statutory right of withdrawal once supply begins.
For the purposes of these Terms, supply begins when the Learning Product, or a means suitable for accessing or downloading it, has been made available or accessible to the Consumer.
Once supply has begun following the Consumer's valid prior express consent and acknowledgement, and the Company has provided the confirmation required by applicable law on a Durable Medium, the Consumer loses the statutory right of withdrawal from that Purchase. If the legal conditions for loss of the withdrawal right have not been satisfied, the Consumer retains any withdrawal right available under applicable law.
Accordingly, where the statutory right of withdrawal has been validly lost, the Company does not normally provide a refund merely because the User:
1. changes their mind;
2. does not access, use, or complete the Learning Product;
3. no longer wishes to study the relevant subject; or
4. subsequently purchases another Learning Product.
Nothing in this Section limits any mandatory rights or remedies where a Learning Product is not supplied, does not conform to the contract, is materially different from its description, is inaccessible due to a matter for which the Company is responsible, or otherwise fails to comply with applicable law.
Any reimbursement required by applicable law will be made without undue delay and within the period prescribed by applicable law. Unless the Consumer expressly agrees otherwise and applicable law permits it, reimbursement will be made using the same means of payment used for the original Purchase and without imposing any fee on the Consumer.
Withdrawal notices, refund requests, and other claims relating to a Purchase may be submitted to hello@lingnity.com. A Consumer exercising a statutory right of withdrawal is not required to provide a reason and may exercise that right by sending an unequivocal statement of the decision to withdraw, together with sufficient information to identify the relevant Purchase. Refund requests or other claims based on grounds other than statutory withdrawal should contain sufficient information to identify the User, the relevant Purchase, and the nature of the claim.
10. PERSONAL USE LICENCE
A Purchase grants the User a right to use the relevant Learning Product; it does not transfer ownership of the Learning Product or its Content.
Subject to payment and compliance with these Terms, you receive a limited, personal, non-exclusive, non-transferable, and non-sublicensable licence to access and use the purchased Learning Product for your own educational purposes during the applicable access period. This licence may be restricted or revoked only in accordance with these Terms and applicable law.
Unless permitted by applicable law or expressly authorised by the Company in writing, you must not:
1. sell, resell, rent, sublicense, broadcast, publicly perform, or commercially exploit Content;
2. share paid Content or Account credentials with another person;
3. publish or upload Content to another website, platform, application, or file-sharing service;
4. copy or distribute a substantial part of a Learning Product;
5. record, reproduce, or retransmit protected audio or video;
6. remove copyright notices, branding, watermarks, or access restrictions;
7. create a competing course or commercial product substantially derived from the Content;
8. translate, adapt, or create commercial derivative materials from the Content;
9. use Content to train, test, develop, or improve an artificial-intelligence model or automated dataset; or
10. bypass technical, download, streaming, security, or access controls.
Nothing in this Section restricts quotation, use, or other activity that cannot lawfully be prohibited under applicable law.
11. OWNERSHIP OF THE PLATFORM AND CONTENT
All intellectual-property rights in the Platform and Content belong to the Company or to the relevant licensors, authors, contractors, or other lawful rights holders.
Protected materials include, without limitation, course structures, Lessons, explanations, exercises, answer keys, audio and video recordings, documents, photographs, illustrations, branding, trademarks, website layouts, databases, software, and technical elements.
Except for the personal licence granted under these Terms, no intellectual-property rights are transferred to the User.
Where we reasonably believe that Content is being copied, distributed, sold, or otherwise used without permission, we may take proportionate lawful measures, including restricting access, suspending the relevant Account, notifying service providers, or pursuing other remedies available under law.
12. THIRD-PARTY AND PLR-LICENSED MATERIALS
Certain Learning Products may incorporate materials obtained from third-party licensors, including content supplied under private label rights or similar commercial licences. The Company uses such materials within the scope of the applicable licence, which may permit editing, translation, reformatting, combination with other content, or other adaptation before inclusion in a Learning Product.
Rights in original source materials remain with the relevant rights holder unless the applicable licence provides otherwise. The Company retains rights in its own original additions and in any protectable selection, arrangement, translation, recording, exercise, branding, or other material created by or for the Company, to the extent permitted by law.
Source materials licensed under private label or similar arrangements are not necessarily exclusive to Lingnity and may be used or sold by other businesses. A Purchase does not include private label rights, resale rights, redistribution rights, sublicensing rights, or any right to create or sell derivative products, except to the extent expressly stated otherwise.
13. PRODUCT AND PLATFORM CHANGES
We may update or revise Learning Products where reasonably necessary to:
1. correct mistakes, inaccuracies, or outdated information;
2. improve clarity, accessibility, or educational presentation;
3. update language, examples, terminology, exercises, or supporting materials;
4. improve document, audio, video, or technical quality;
5. maintain security, compatibility, functionality, or legal compliance; or
6. make other reasonable improvements that do not materially undermine the nature or educational purpose of the purchased Learning Product.
Changes that are necessary to maintain a Learning Product's conformity with the contract may be made as required by applicable law.
Where a Learning Product is supplied or made available over a period of time, any modification beyond what is necessary to maintain conformity will be made only where these Terms allow the modification for a valid reason, the modification does not impose additional cost on the Consumer, and the Consumer is informed of the modification in a clear and comprehensible manner.
Valid reasons for such modifications may include changes in law or regulatory requirements, security or technical requirements, compatibility or accessibility needs, correction of material inaccuracies, replacement of unavailable third-party elements, or reasonable improvements to the Learning Product that preserve its core purpose and material functionality.
Where applicable law requires advance notice because a modification negatively affects access to or use of a Learning Product to more than an insignificant degree, the Company will provide the required information on a Durable Medium within a reasonable period before the modification takes effect, including information about any statutory right to terminate the contract. Where such a right applies, the Consumer may exercise it within the period provided by law. This does not apply where the Consumer is allowed to retain the unmodified version at no additional cost and that version continues to conform to the contract.
The Company will not intentionally remove a material part of a paid Learning Product in a manner that renders it materially inconsistent with the description provided at the time of Purchase without providing any notice or remedy required by applicable law.
We may restrict or suspend an Account where reasonably necessary to investigate suspected fraud, unauthorised access, infringement, misuse of Content, a serious breach of these Terms, or a security risk. Any such measure will be proportionate to the circumstances and subject to mandatory applicable law. Where appropriate and legally permitted, we will provide notice or an opportunity to resolve the issue.
14. PERSONAL DATA
Personal data is handled in accordance with our Privacy Policy and applicable data-protection law, including Regulation (EU) 2016/679 (General Data Protection Regulation or “GDPR”) and the Estonian Personal Data Protection Act, as applicable.
Information relating to Accounts, Purchases, course progress, Content access, devices, and security events may be processed where necessary to provide and secure the Platform, maintain appropriate records, prevent misuse or fraud, investigate problems, and protect Users and the Company, subject to the legal bases and safeguards described in the Privacy Policy.
Further information about the personal data we collect, purposes and legal bases of processing, retention periods, disclosures, international transfers, security measures, and data-subject rights is provided in the Privacy Policy.
15. QUESTIONS AND COMPLAINTS
Questions, withdrawal notices, refund requests, technical issues, and complaints may be submitted to hello@lingnity.com or through the contact form available on the Platform.
To help us review an issue, the request should identify the relevant User, Account, Purchase, Learning Product, the nature of the issue, and the requested resolution, where applicable.
We may ask for additional information where reasonably necessary to investigate the matter.
Where a Consumer submits a complaint in writing or in a form capable of written reproduction, the Company will confirm receipt in the same format and will respond within 15 days after receipt, stating the proposed or probable solution. If the complaint cannot be resolved within that period, the Company will explain the reason for the delay in writing and specify a new reasonable time for providing a response.
If the Company rejects a Consumer's claim in whole or in part, it will provide the reason for the rejection in writing or on another Durable Medium.
Consumers are encouraged to contact the Company first so that the parties have an opportunity to resolve the matter directly.
If a Consumer dispute cannot be resolved directly, the Consumer may, subject to the applicable competence and procedural rules, submit the dispute to the Consumer Disputes Committee operating at the Estonian Consumer Protection and Technical Regulatory Authority (TTJA). Further information is available from the TTJA Consumer Disputes Committee. A Consumer may also bring a claim before any court having jurisdiction under applicable law.
16. CHANGES TO THESE TERMS
We may update these Terms where reasonably necessary to reflect:
1. changes in law or regulation;
2. changes to the Platform, Learning Products, or business model;
3. new services or functionality;
4. technical, security, or accessibility requirements;
5. changes involving payment or service providers;
6. improvements in clarity or organisation; or
7. corrections to errors.
The most recent version of these Terms will be published on the Platform together with a revised effective date.
Updated Terms will apply prospectively to future use of the Platform and future Purchases from their stated effective date. They will not retroactively remove rights already acquired through a completed Purchase or materially alter existing paid access except where permitted by applicable law.
Where a change materially affects existing Users or previously purchased access, the Company will provide any notice required by applicable law, which may be given by email, through the Account, or by a prominent notice on the Platform.
Where applicable law requires the User's express agreement to a contractual change, the Company will obtain that agreement separately. Continued use of the Platform after an updated version becomes effective will constitute acceptance only to the extent permitted by applicable law and will not replace express consent where such consent is legally required.
A User who does not accept an update should discontinue future use of the Platform and may contact the Company regarding any previously purchased access. Mandatory rights relating to existing Purchases remain unaffected.
17. GOVERNING LAW AND DISPUTES
These Terms and any dispute or claim connected with them are governed by the laws of the Republic of Estonia.
Where the User is a Consumer, this choice of law does not deprive the Consumer of any protection afforded by mandatory provisions of the law that would apply in the absence of this choice.
Any dispute shall be submitted to the competent courts determined in accordance with applicable law. Nothing in these Terms limits a Consumer's right to bring proceedings before a court having jurisdiction under mandatory consumer-protection rules, including, where applicable, the courts of the Consumer's place of domicile.
18. COMPANY INFORMATION
The Platform is operated by:
Company: RedSoftPlus OÜ
Registry code: 16188810
Registered office: Harju maakond, Tallinn, Kesklinna linnaosa, Vesivärava tn 50-301, 10152, Estonia
Website: lingnity.com
Email: hello@lingnity.com